Its interesting to note, but I’ve observed that many VCs who turn their hand to setting up starts often don’t have particularly good results, and founders who’ve made good startups don’t always make the best VCs.
I think its obvious, what it takes to invest in a business, that ability to evaluate potential, or market is very different from what it takes to operate a business, there’s something to be said about having run a business that career investors may not see.
This isn’t to say one is better than there other or you can’t have both, simply that its easy for investors to not see or empathise with the day to date of operating a business. Its easy for an investor to talk about setting the goal of improving churn, but the complexity and stress of how to improve churn is something investors don’t always see. The reality however is the value of a founder and the potential of a team is in how they over come obstacles such as this, and more investors should look closely at how teams operate and navigate these challenges rather than simply setting lofty goals and only focusing on outcomes.